Honestly, not sure about all the 5-star reviews as it's kind of odd for a business to only have 5-star reviews. I trusted those reviews though and took my 12-week Morkie Poo puppy there for her vaccination. Yes, staff were friendly. Took them a good 15 minute to set us up and then we started waiting for the vet after a quick general examination his assistant did on our puppy. Vet came in and gave some very generic information that was already written on the brochure. Then he proceeded with vaccination: 2 shots, first one was successful and they did it in front of us, but he couldn't complete the 2nd shot (even with his assistant's help). So he said we have to take the puppy to the back room to complete the shot. It took a good 5-minute until they were finished in the other room and the little puppy was screaming throughout. We were finished by 7pm which was their closing time too. Unlike the other comment, the vet did not offer his personal number in case the puppy had issues after the vaccination, he simply said you can bring her back tomorrow - which can obviously be too late - as if he didn't really care. At the front desk we received a bill for $150 for a simple visit and vaccination. This would have be ok if we were given a quote or something before hand. We called in a couple of days before we went in and their estimation over the phone was closer to $60-$70. It turns out the vet had also included all the "optional" vaccines without asking us. Finally, and the worst part, was that for the next 2 day the puppy had lost any trust in us. She wouldn't allow us to hug her and she became more aggressive. Not quite sure what they did to her in the "back room" but we're definitely, never ever again going to take our dogs there and would recommend against this place to any of our friends and family.
Very good people, very friendly, remember everyone by name. My cat and dog were always stressed to go to other place but ever since we switched to this one, they being even playful there. Such a good environment for anymals and people. Love them.
My senior cat Angel was seen by Dr. Toor on Friday evening. Although things were busy, he took the time to thoroughly examine the cat and then explain everything. He was gentle with the cat and patient in his explanations. The assistant is kind and caring as well. Angel the cat is now responding so well to the treatment that was recommended for him. I would highly recommend Dr. Toor and his wonderful staff to anyone who asked me. Thank you so much from the bottom of my heart.
I love this clinic. They have accommodated our schedules, they are clear and honest about their services and rates and the staff are very warm and friendly. We took our pup for the typical visits during his first year - vaccinations, micro-chip implant, de-worming, neutering, random pink eye - and have always received professional care and a welcome reception. We dropped in for a social visit recently and our dog was pulling me in like we were visiting old friends. In fact, we were. They greeted him by name even though he arrived unexpectedly. Hopefully other clients feel as special as we do.
Dr. Toor has been an utterly wonderful vet to my cats over the last few years. His team was incredible to me when I had to put down my best friend of 15 years, and carried on as I had new pets with new problems. When my cats have been sick he called me regularly just to check on them. I can't go there anymore as I've moved too far away, but I want to stress how much I love this clinic. If I didn't have to drive a minimum of 30 - 45 away one way, I'd still be going there. Thank you so much Dr. Toor and team!
Main Street Animal Hospital is a Canadian Veterinary Care based in North Vancouver, British Columbia. Main Street Animal Hospital is located at 1330 Main St, North Vancouver, BC V7J 1C3, Canada.
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