We highly recommend this place!! They have a wonderful customer service and find the best packages that suits your family with a reasonable price range. Theyre on task so you know that youre in good hands for worry free travels for any travelling purposes.
Hi, actually I had a very warm,calm and interesting times in your agency. I saw your employee try hard to give me a better advise. Finally I found that you gave me a good ticket with good price and especially good time table. For the future, I hope to have the same experience in your agency. Best
Terrible cotumer service. Not familiar with the policies of the airlines and do not take responsibility for their mistakes. Do not recommend them. If you have to buy a ticket from them, at least check with te airline yourself so you do not get into trouble.
Avoid them at all cost. Worst experience ever. Most of their reviews on Google are fake reviews. Had to cancel a flight ticket and got burned by their unreasonable cancellation fees (almost 1/3 of the ticket price). Been very dishonest with the client. No transparency at all. Got ripped off by an extra charge on top of the airline cancellation fees despite having no prior knowledge about that fee. They tried not to disclose cancellation fees at the time purchase. they refused to accept the fact that I should have been informed about this penalty prior to paying off the ticket price. After all, I Was also asked to send the them an email and "request the refund penalty to be charged against my account" or they will not process my refund!!!!!. Did send a refund request but they refused to process my refund unless I clearly state in my email that I NEED the penalty (which I was not aware of) to be charged against my account!!! Never seen this before. Sound very fraudulent to me that a travel agency forces their clients to submit a REQUEST for a penalty to be imposed upon them. Been communicating with them for more than a month to process the refund. Not an ACTA member so they can easily compromise your right. Simply AVOID them.
They offered great service, and great deals were made, thank you so much
Day Travel Agency is a Canadian Travel Agency based in North Vancouver, British Columbia. Day Travel Agency is located at 1433 Lonsdale Ave #203, North Vancouver, BC V7M 2H9, Canada.
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