After several visits to the store and consultations with a more than helpful staff we finally decided on a custom ordered couch. A month later we picked up the couch and brought it home only to find it was the wrong model. We checked our invoice and discovered that we had signed for the couch that was delivered although it wasnt the couch we had thought we had ordered.After a few discussions with the staff they were very accommodating allowing us to keep the couch we had picked up until the correct couch arrived . We were very happy with the professionalism and service levels throughout the process and wouldn't hesitate to recommend them.Sincerely ,GM
Nice simple local place to get furniture. Staff is very friendly and prices are cheap for custom made furniture. I have a soft spot for mom and pop shops like these.
We found the staff at Couch Potato very knowledgable in their products and helpful in the selection of style and fabric. When we picked up the sofa, there was a small tear in the fabric covering the bottom. It would have never been noticeable but they repaired it. The sofa came with two throw cushions. After getting them home, my wife realized the pattern did not work for us even though she had agreed to the fabric. We took them back and Joanne was very accommodating. We exchanged them for two other cushions. We were very happy with the service.
I love this store!The staff are so helpful and kind, its an absolute pleasure to shop there. Its so hard to find exactly what you are looking for these days, so a place like this, that lets you completely create your own sofa is ideal. Its a one stop shop, and my weekends are free again I am thrilled with my sofa.
They don't follow up on warranty repairs. Waited 2 hours for someone who said they would be there in 10 minutes. When he finally showed up there was nothing but conflict. I was told to f___ o__, pretty unprofessional. They have no communication. If I had to do it over again I would buy from a professional company. This company has to realize that there are a lot of choices out there.
Couch Potato is a Canadian Furniture Store based in North Vancouver, British Columbia. Couch Potato is located at 1405 Pemberton Ave, North Vancouver, BC V7P 2R8, Canada.
Please contact with Couch Potato using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Couch Potato opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in North Vancouver
You Might Also Consider